1. Mileage Fees

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• Standard Mileage Rate: A fee of $0.60 per mile will be charged for travel beyond a 25-mile radius from the main office or service provider’s location.

• Extended Travel: For distances exceeding 50 miles, additional travel time may be billed at an hourly rate of $10.00 per hour.

• Calculation: Mileage is calculated from the starting point to the appointment location and back to the starting point.

• Waivers: Mileage fees may be waived for bulk testing contracts or under special agreements.

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2. Testing Fees

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• Base Fee Coverage: The base testing fee includes up to two parties (e.g., one alleged father and one child).

• Additional Party Fee: For each additional party (e.g., another child, mother, etc.), an extra fee of $60.00 will be applied.

• Group Discounts: Discounts may be available for testing more than three additional parties. Contact our office for a customized quote.

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3. Same-Day Appointments

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• Urgency Fee: A same-day appointment can be arranged for an additional fee of $50.00, subject to availability.

• Booking Window: Same-day appointments must be booked at least 4 hours in advance. Requests made after 2:00 PM may incur an extra fee.

• Availability: Same-day appointments are not guaranteed and are based on the availability of staff and resources.

• Payment: The urgency fee must be paid in full at the time of booking.

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4. Documentation

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• All parties must provide valid identification and consent forms before testing.

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5. Refund Policy

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• Refund Eligibility: Refunds are available if a cancellation request is received at least 48 hours before the scheduled appointment.

• Processing Time: Approved refunds will be processed within 10 business days from the date of the request.

• Non-Refundable Fees: Same-day appointment fees, mileage fees, and any lab processing fees are non-refundable.

• Partial Refunds: If testing has commenced but not completed, a partial refund may be issued, excluding costs for services already rendered.

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6. Cancellation and Rescheduling Policies

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• Standard Cancellation: Cancellations must be made at least 48 hours before the scheduled appointment to avoid any penalties.

• Late Cancellations: Cancellations made within 24-48 hours of the appointment will incur a cancellation fee of $50.00.

• No-Show Policy: Failure to appear for an appointment without prior cancellation will result in the full charge of the service fee, and no refunds will be issued.

• Rescheduling: Appointments can be rescheduled once without penalty if notice is given at least 24 hours in advance.

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Effective Date: These Terms and Conditions are effective as of the date of publication and may be updated at any time. For questions or further information, please contact Locke Lab Testing directly.